Improving System Reliability & Operational Excellence for Duke Energy

Duke Energy embarked on a significant expansion of CAPEX spending to enhance their distribution system and improve overall system reliability. They sought contract resources to provide comprehensive project oversight, including project scheduling, contractor supervision, quality assurance, safety oversight, and documentation of project progress and issues. However, the widely dispersed geographic area posed a challenge in finding suitable resources to meet their needs.

Think Power was selected to provide 20 dedicated oversight personnel for Duke Energy’s distribution program. Leveraging their expertise and streamlined processes, the Think Power team swiftly responded to the request and deployed high-quality talent across multiple regions. The following solutions were implemented:

• Efficient Recruitment and Onboarding: Think Power’s streamlined recruiting and onboarding process facilitated quick placement of requested resources, ensuring rapid deployment to support Duke Energy’s project needs.
• Online Learning Management System: Utilizing an online learning management system, Think Power ensured that remote employees could efficiently complete required training and access an extensive library of additional courses. This allowed personnel to continuously enhance their knowledge and value to the client.
• Real-Time Project Updates: Oversight personnel provided Duke stakeholders with real-time project updates using proprietary project tracking tools developed by Think Power. This enabled stakeholders to stay informed about project progress, issues, and milestones in real-time.

1. Rapid Resource Deployment: Think Power’s efficient recruitment and onboarding process facilitated quick deployment of personnel, ensuring timely support for Duke Energy’s distribution program.
2. Continuous Learning: Access to an online learning management system enabled remote employees to complete training efficiently and continuously improve their skills, enhancing their value to the client.
3. Enhanced Project Visibility: Real-time project updates provided Duke Energy stakeholders with comprehensive insights into project progress and issues, enabling proactive decision-making and issue resolution.

By partnering with Think Power, Duke Energy successfully expanded its CAPEX spending on the distribution system while ensuring enhanced reliability. Think Power’s tailored solutions and dedicated oversight personnel enabled Duke Energy to efficiently manage projects across a widely dispersed geographic area, ultimately contributing to the overall improvement of system reliability and operational excellence.